Frequently Asked Questions

 

Our Core Products

WHAT FABRIC IS THE READY ROBE, DORA NIGHTGOWN, THE BECKY SHIRT AND GEORGIE SHORTS MADE FROM?

Our core products are made from 100% oxford shirting cotton. Your pieces will arrive slightly crisp but is meant to be well-loved, washed, and loved again. The cotton will get cozier and feel like you stole your older brother’s worn-in Ralph Lauren shirt.

 

HOW SHOULD I WASH MY pieces?

We recommend you wash your ready robe with like colors in cool water and either line dry or tumble dry on low.

The Boca Dress

TALK TO ME ABOUT THE FIT?

The Boca Dress is designed for you to feel comfortable wearing it around the in-laws, houseguests, when you’re playing with your kids, lounging on the couch (no adjusting to make sure your bottom isn’t about to peek out) and everything in-between. If you are around 5’4 - 5’5 it will graze the top of your knee cap and go up from there.

The a-line cut is maternity friendly and won’t cling on day’s you may not be feeling so hot! But not to worry, the darts ensure you will never “feel like I’m wearing a tent”! We recommend sizing to your shoulders as the top of the dress is more fitted.

How should I wash my dress?

We recommend you wash your boca dress with like colors in cool water and either line dry or tumble dry on low.

 

Customization

HOW MANY CHARACTERS CAN I ADD TO MY READY ROBE and Dora Nightgown?

Ready Robe: We can accommodate up to 2 lines with 9 characters in each. Have something longer in mind? No problem. Email us at hello@edithhour.com.

Nightgown: We can accommodate up to 9 characters.

WHERE WILL THE EMBROIDERY BE PLACED ON THE READY ROBE?

All embroidery is done on the left breast. For the Dora Nightgown, embroidery will be placed above to pocket.

 

WHAT EMBROIDERY OPTIONS DO YOU OFFER?

We offer six embroidery color options in our signature script shown below. Each line of text is approximately .5" tall.

 

Returns & Exchanges

DO YOU ACCEPT RETURNS?

 

We accept returns on non-embroidered, un-washed product within 15 days from purchase. Our embroidered robes are made to order, and therefore we do not accept returns.

If you would like return your item, please visit our returns and exchanges page to complete our return form and we will email you with instructions for the next step. Once we receive and inspect your purchase, we will issue a refund to your original form of payment for the full amount paid, minus shipping costs.

 

Shipping

WHERE DO YOU SHIP TO?

We ship to the Continental United States. If you are located in Alaska or Hawaii, please email us at hello@edithhour.com.

 

WHAT ARE YOUR SHIPPING OPTIONS?

We offer free standard shipping on all of our robes! We also offer expedited shipping for an additional $10 which can be selected at checkout. Please note all embroidered robes will ship in 5-6 business days from purchase.

 

HOW LONG DOES A CUSTOM ORDER TAKE?

Embroidered robes will ship out within 5-6 business days, and all other robes will ship out in 2-3 business days.

 

Other

DO YOU OFFER DISCOUNTS FOR LARGE ORDERS?

Yes! If you are planning on ordering five or more of our robes with custom embroidery, you can enter code FORTHEBRIDE at checkout to receive the sixth robe free! If you have any questions, please email us at hello@edithhour.com.

 

WHOM DO I CONTACT FOR PRESS OR WHOLESALE INQUIRIES?

Please email Emily at emily@edithhour.com.